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start [2023/01/08 11:34] – [Assignments Pane] 45.227.255.148start [2023/02/06 17:28] (current) – Mike Steele
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-====== Assignments Pane ====== +====== OPD Knowledegebase ======
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-{{:defenderdata:asspane.png?400|}} +
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-The Assignments Pane shows the most recent 20 [[assignments]]. There may be more assignments that are not visible on this pane; you may need to use the [[assignment search]] function to see all pending assignments. +
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-[[Pending assignments]] will be highlighted in pink; [[accepted assignments]] will have a white background. +
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-You may view an assignment by clicking on the bold "Pending Assignment" or "Accepted Assignment" text above the assignment details. You cannot access an assignment by double-clicking it or clicking anywhere below the bold "Pending Assignment" or "Accepted Assignment" text. +
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-===== Accepting Assignments ===== +
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-Users may accept a pending assignment by clicking the bold "Attach Case" text at the top of the assignment field in the assignments pane. This will bring up the [[Name Search]] form. Please review the [[Name Search]] article for instructions to complete the assignment acceptance process. +
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-===== Viewing Assignments ===== +
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-To view an assignment, click the bold text that says "Pending Assignment" or "Accepted Assignment" at the top of the assignment entry in the Assignments Pane. +
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-If the assignment has been accepted, click the green "Go to Case" link to view the case in defenderData. [[Pending assignments]] will not have a "Go to Case" link.+
  
 +Welcome to the OPD Knowledgebase. Please use the navigation bar on the left to select your topic of interest. Please be advised that this knowledgebase is a work in progress and articles may be missing or unfinished.